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We're seeking an exceptional Customer Success Manager to forge deep relationships with top influencers and domain experts using our digital cloning platform. This is for someone who can transform skeptics into evangelists, unlock extraordinary value for prestigious customers, and drive exponential growth through strategic partnership development.
What Makes the Ideal Candidate
- Relationship maestro who builds instant rapport with high-profile individuals
- Experience working directly with creators, influencers, or high-caliber domain experts
- Someone who understands the unique challenges and opportunities of working with public figures
- Strategic thinker who can identify and execute on 100x value opportunities
- High EQ combined with technical fluency to navigate complex product capabilities
- Background in digital media, creator economy, or innovative tech products
Core Abilities
- Cultivate meaningful relationships with top-tier customers
- Translate complex technical concepts into compelling value propositions
- Identify, define and implement customer success frameworks that scale
- Proactively solve problems before customers experience them
- Develop strategic onboarding and adoption processes that maximize value
- Transform successful customers into vocal champions and case studies
What You Will Own
- End-to-end success journey for our most strategic customers
- Onboarding, training, and ongoing optimization for high-profile accounts